Job opening: Information Technology Manager

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JOB TITLE: Information Technology Manager, Exempt
REPORTS TO: Executive Director
SALARY RANGE: $70,000 to $110,000 annually

Benefits – Medical, dental, vision, short/long term disability, life insurance, retirement plan and tuition reimbursement.

As a food bank, The Food Depot’s primary role is to provide food to a network of nonprofit partners across nine counties in northern New Mexico. The Food Depot acquires food from a variety of sources–local donations, the Feeding America network, wholesale purchase, and USDA commodities–and provides that food to other nonprofits who provide hunger relief. The Food Depot works with more than 100 nonprofits in its service area–food pantries, shelters, senior centers, after-school programs, and meal programs.

With its pandemic response, the food bank shifted some of its distribution into direct service. The Food Depot is now serving as both northern New Mexico’s only food bank as well as one of its largest food pantries. This represents a tremendous shift in organizational structure and is directly related to increased demand as well as closures and limited capacity of other food pantries. This is a great opportunity for an individual who enjoys working with a public service minded organization that prioritizes learning, personal accountability, excellence, and team work,

Job Description
At The Food Depot we rely on our IT systems to power the solutions that help us better serve those in need. We’re seeking an experienced IT manager who can join us on this journey, using his or her technological skills to make us more efficient. In this role, you will analyze our current systems and assets, recommend, and implement solutions and upgrades, and provide training. Our ideal candidate has extensive knowledge of network maintenance, experience working with a staff with multiple roles, and industry knowledge to keep us current with IT systems. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT operations, and an ongoing impact on our overall growth.

Objectives of this Role

Maintain essential IT operations, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware
Own projects, solutions, and key responsibilities to include cost savings related to warehouse initiatives such as inventory management and trucking expenses
Handle business-critical IT tasks and systems administration
Research and evaluate emerging technologies, hardware, and software
Track and maintain hardware and software inventory
Successfully manage implementation of warehouse management tools including barcoding and Agency Express
Assure The Food Depot’s systems are secure from cyber-theft and network hi-jacking

Daily and Monthly Responsibilities
Analyze department needs, identify vulnerabilities, and boost productivity, efficiency and accuracy to inform business decisions
Ensure network components meet needs and work together seamlessly, using the full range of capabilities, and stay informed about new features and competitive solutions
Continuously analyze current process, technologies, and vendors to identify areas of improvement
Prepare cost benefits analysis reports when upgrades are necessary, continuously analyzing vendors to ensure they offer the best possible service and value for company needs
Train employees on both software and hardware, troubleshoot, and provide technical support when needed
Develop and execute disaster procedures, and maintain data backups

Skills and Qualifications
Bachelor’s degree in technology or computer science
3-5 years of experience in IT management
Experience with or knowledge of programming languages and operating systems (MS Exchange, Active Directory, and other Windows-based systems), current equipment and technologies, enterprise backup and recovery procedures, and system performance monitoring
Expertise with implementing, configuring, and testing solutions

Preferred Qualifications
Proven leadership skills
Strong creative and analytical thinking
Professional certifications

Employment Requirements
Negative Pre-employment Drug Screening
Provide proof of vaccinations required at The Food Depot, including COVID

This job description in no way states or implies that these are the only duties to be performed by the employee in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give assignments.

This position description excludes the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.